4 years ago

Xina AI Secures $1 Million Seed Funding to Expand Arabic Conversational AI

  • Amman-based AI startup Xina AI has raised $1 million in a Seed round, led by Jordanian angel investors

  • Founded in August 2020 by Sari Hweitat, Xina is an Arabic interactive voice assistant (IVA) and a chatbot that utilises AI and natural language understanding to automate customer support functions

  • The new investment will support Xina’s expansion plans across the region, in Saudi Arabia, Qatar and UAE, as well as strengthen its intellectual property development.

      • ProblemTechnology

      "Businesses in the MENA region struggle to provide consistent and efficient customer support due to language barriers and cultural differences. Traditional customer support models are often inefficient and unable to handle the volume of inquiries."

      Solution

      "Xina AI offers an Arabic conversational AI platform that automates customer support queries, providing 24/7 support in various Arabic dialects. It uses AI and natural language understanding to understand customer requests and provide accurate responses, improving customer satisfaction and reducing support costs."

      Covered on