4 years ago

Unifonic Secures $125M Series B to Enhance Customer Engagement Platform

  • Saudi Arabian customer engagement platform Unifonic has raised $125 million in a Series B funding round led by SoftBank Vision Fund 2 and Sanabil Investments

  • The investment marks SoftBank's first direct investment in a Saudi-based startup

  • Unifonic's platform integrates various communication channels, enabling companies to enhance customer relationships

  • The funding will be used for product development and global expansion.

      • ProblemTechnology

      "Businesses struggle to communicate effectively with customers across multiple channels, leading to fragmentation and inefficient engagement."

      Solution

      "Unifonic provides a unified platform that integrates various communication channels like text, voice, messaging, and web, enabling businesses to connect with customers seamlessly and build stronger relationships."

      Covered on